Terms & Conditions

By placing an order with Online Webmasters Ltd, you confirm that you are in agreement with and bound by the terms and conditions below.

Definitions:

The Client:

The company or individual requesting the services of Online Webmasters Ltd.

Online Webmasters Ltd:

The directors, their employees or appointed agents.

Website Design

Whilst every endeavour will be made to ensure that the website and any scripts or programmes are free of errors, Online Webmasters Ltd cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

The website, graphics and any programming code remain the property of Online Webmasters Ltd until all outstanding accounts are paid in full.

Any PHP scripts, applications or software (unless specifically agreed) written by Online Webmasters Ltd remain the copyright of Online Webmasters Ltd and may only be commercially reproduced or resold with the permission of Online Webmasters Ltd.

Online Webmasters Ltd cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the brief will be carried out at the discretion of Online Webmasters Ltd and where no charge is made by Online Webmasters Ltd for such additions, Online Webmasters Ltd accept no responsibility to ensure such additions are error-free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to Online Webmasters Ltd all materials required to complete the site to the agreed standard and within the set deadline.

Online Webmasters Ltd will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Online Webmasters Ltd will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the client’s appointed agents.

Online Webmasters Ltd will not be liable for any costs incurred, compensation, or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

Compatibility

Online Webmasters Ltd will endeavour to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software, including Google Chrome, Mozilla Firefox and Safari versions at the time of build. Online Webmasters Ltd can offer no guarantees of correct function with all browser software.

Online Webmasters Ltd Hosts all websites on a third parties companies, therefore we do not take any responsibilities regarding availability or interruption of this service and cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service

Online Webmasters Ltd reserves the right to refuse to handle in any way material which may be deemed offensive, illegal or in any way controversial.

Database, Application & E-Commerce Development

Online Webmasters Ltd cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Any PHP scripts, applications or software (unless specifically agreed) written by Online Webmasters Ltd remain the copyright of Online Webmasters Ltd and may only be commercially reproduced or resold with the permission of Online Webmasters Ltd .

Where applications or sites are developed on servers not provided by Online Webmasters Ltd, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed.

The client is expected to test fully any application or programming relating to a site developed by Online Webmasters Ltd before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Online Webmasters Ltd will endeavour (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief

Search Engine Optimisation

The Client agrees to make available as soon as is reasonably possible to Online Webmasters Ltd access to the website and its content management system or a contact email address for someone who will upload changes as requested.

SEO work is governed by many factors which are outside the direct control of Online Webmasters Ltd and indeed, any other SEO company. Therefore no reputable SEO company can guarantee particular results. Online Webmasters Ltd however guarantees improvement in a client’s organic search engine results month on month, provided all advice is followed, where Online Webmasters Ltd are allowed to implement changes suggested.

Ranking results will be monitored and a report will be sent to the Client at the start of the following month. The monthly ranking will be an average of its position in Google.

Please bear in mind, your website's ranking with a particular Search Term will rely on both the relevancy of that term on your pages, and the popularity of that term on other websites.

Online Webmasters Ltd cannot be held responsible for problems or additional costs arising due to any errors made by third parties.

A monthly price for SEO work will be agreed between both parties and in most cases a premium will be agreed for success of the optimisation, these prices and premiums cannot be changed by Online Webmasters Ltd unless a month’s notice is given to the Client.

A set of key phrases will be agreed between both parties, Online Webmasters Ltd will advise the Client on the suitability of the phrases but the decision of phrases remains with the Client.

Should the Client wish to change their chosen phrases, Online Webmasters Ltd can do this but the performance premium will be payable on previous phrases as achieved until these phrases popularity fall or the new phrases raise to premium levels whichever is the sooner. The Client must be aware that the new phrases will take between two and three months for significant progress to be seen on their popularity.

Cancellation of Service by The Client

Whilst the Client is free to provide notice of cancellation at any time, the service shall continue until the end of that same month. All outstanding monies owed to Online Webmasters Ltd should be paid within 30 days from the date of cancellation unless an agreement is made otherwise.

Cancellation of Service by Online Webmasters Ltd

Online Webmasters Ltd may cancel or suspend any services offered without notice, at any point, to any user, providing a reason is provided in writing to the Client.

Should the service be suspended or cancelled due to a breach of terms by the Client, the Client will be liable for reasonable costs that may have been incurred by Online Webmasters Ltd.

Payment of Accounts

A deposit is required from a new client before any work is carried out. In all cases, website hosting fees and any costs incurred by Online Webmasters Ltd Limited on behalf of the client are payable in advance and are non-refundable.

It is Online Webmasters Ltd Limited policy that any outstanding accounts for work carried out by Online Webmasters Ltd or its affiliates are required to be paid in full, no later than 21 days from the date of the invoice unless by prior arrangement with Online Webmasters Ltd.

If accounts are not settled or Online Webmasters Ltd has not been contacted regarding the delay, access to the related website may be denied.

If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the client's request, a set-up fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.

Terms of Services. Last Update: 09/02/2023

info@onlinewebdesign.co.uk